Front Office Agent (Dubai)

you are responsible for • Check-in and check-out of the hotel guest as per the Hotel standards. • To use discretion and tact when dealing with guest inquiries, problems or complaints in an efficient & professional manner without detriment to the hotel and/or it’s reputation. • To use/ adhere the SOP’s provided through Management to guarantee a standard level of service & to be a leading example. • To ensure security and privacy of guests by keeping all guests information confidential. • Perform any additional duties or special projects as directed by the Director of Guest Services. 052 4448539 052 4448371 Please send cv to sharif.agricul@gmail.com