Industry: Other
Location: Dubai
We are looking for a Country Manager to lead and Manage our operations. Below mentioned detailed Job for the same.
Job
• Lead and direct Operations towards its primary objectives, based on profit, growth projections.
• Define, develop and execute visions and strategies for the country, including business planning and budgeting.
• Manage the daily business according to the agreed operating principles of the business and relationships with the missions.
• Establish business priorities to meet customer requirements.
• Drive continuous improvement in productivity and cost management.
• Proactively pursue development in systems and procedures to improve efficiencies in cost, productivity and customer service.
• Organize, coach, challenge and develop staff.
• Align financial procedures with Group Finance norms and standards.
• Risk Management – identify significant risks in operations, commercial, finance, strategy and compliance areas.
• Overall responsibility of business unit operations in the country including the business development.
• Look for ways to promote the business and exploit new markets to achieve and where possible exceed.
• Maintain the highest level of customer satisfaction and the lowest rate of customer defection without sacrificing profitability.
• Continuously refine and improve the quality of customer interaction, satisfaction and retention by working towards improving standards, providing the best facilities and
the highest technical skills.
• Monitor, manage and improve the efficiency of support services such as IT, HR, and Finance. Facilitate coordination and communication between support functions
• Business Development: To look for new avenues to increase financial inflow to the organization.
• Reduce costs vis –a- vis previous years costs.
• Analyzing sales figures and forecasting future sales volumes to maximize profits
• Manage an efficient balance between transactional ops and value added sales functions.
• To work with the Value Added Services team in order to create new channels of Revenue.
• Updating colleagues on business performance, new initiatives and other pertinent issue
• Increase VAS revenue month over month
• Maintaining and building better client relationship – Mission
• Direct responsibility for country’s profitability
Skills Required
• Effective people management skills.
• Working experience in Operations Management.
• Leadership skills
• Effective communication and interpersonal skills
• Quality and compliance management
[ Apply at: [javascript protected email address] ]