Industry: Other
Location: Dubai
We are urgently seeking to recruit candidates as “Senior Sales Associate” for well-established company in textiles & fashion industries.
Job
BASIC FUNCTION AND SCOPE:
– To ensure that all staff and management are working together in the most efficient, customer oriented and productive manner in order to create and improve a highly successful, sales driven retail outlet
– Working closely with key Strategic Partners (Operations, Marketing, Merchandising, Warehouse & Administration) to deliver quality retail
DUTIES AND RESPONSIBLITIES:
– Generate sales to budget by ensuring wanted merchandise is on display and all staff provide customer service, product knowledge and sales skills; breaking down sales budgets to daily objectives; analysing variances; initiating corrective actions.
– Provide superior customer service by providing staff with selling, service and product knowledge skills and establishing rapport with customers in order to initiate sales.
– Provide a high standard of visual merchandising by ensuring merchandise is attractively displayed and where appropriate grouped into merchandise categories or stories; review merchandise activities and initiate actions/recommendations as appropriate; ensure a daily routine of in store housekeeping is initiated.
– Ensure wanted merchandise is available by regularly reviewing stock and ensuring product is ordered and in stock to customers’ needs.
– Developing and coaching staff on regular basis with quality conversation and feedbacks.
– Senior Sales Associate should ensure working towards our company values and behaviours and management competencies
– Maintain quality store staff and results by, in support of and as directed by the senior Management,
– Verifying staff rota’s are in accordance with the need to provide customer service and maintain sales; provide training, counselling and discipline to staff; planning, monitoring and appraising job results in conjunction with the Senior Management team & Key Business Partners.
– Maintain the operational standard of the store by initiating, co-ordinating and enforcing store operational policies and procedures (SOM)
– Self learning on new products lines and apprises the group.
– Maintain dynamic work relationship with the team members & key departments.
Skills:
EDUCATION, KNOWLEDGE AND EXPERIENCE: Desirable
– Bachelor’s degree in Business related field
– 5 + years related experience and/or training
– Medium proficiency in Microsoft Excel, Word, Outlook, Internet Explorer
– High level of verbal and written communication skills (Arabic desirable)
KEY COMPETENCIES, SKILLS AND APTITUDE:
– Customer Service – Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships
– Target Oriented: Sets goals, shows willingness to take risks, takes courage to perform uncomfortable tasks, self motivated.
– Functional Knowledge: Possessing, acquiring, and maintaining the functional/professional expertise required to do the job effectively and to create customer solutions. Functional/professional expertise is demonstrated through problem solving, applying functional knowledge, and product and service management for the functional area in which one operates.
– Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
– Developing team’s success: Actively participating as a member of a team to move the team toward the completion of goals.
– Communication: Clearly conveying and receiving information and ideas through a variety of methods to individuals or groups in a manner that engages the audience, helps them understand and retain the message, and permits response and feedback from the receiver.
– Decision Making: Identifying and understanding issues, problems, and opportunities; comparing sales to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
– Continuous Learning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
Education
Bachelor’s degree in Business related field.
*** Number of Vacancies: 10
Forward your CV in word format to hradmin@gulfho.com if only those with relevant experience.