Industry: Other
Location: Dubai
Money Exchange Manager – Arabic Nationality Must
Arabic Speaker Exchange Manager who will responsible for the efficient daily operation of the branch including sales, customer service, compliance, security and safety in accordance with the organisation’s objectives.
He is also responsible for effectively leading a team of cashiers providing leadership, training and supervision and adequately managing resource utilization and monitoring the performance and productivity of the branch.
This role experience 5 years at least and he will report to the CEO.
– Promote a sales and service culture through coaching, guidance and staff motivation
– Monitor staff performance and ensure additional training is provided where necessary
– Effectively manage resource utilization ensuring adequate staffing levels.
– Maintain staff paperwork and forward to Head Office, e.g. Sickness Certs.
– Coordinate with CEO with regard to staff disciplining
– Ensure Front Office procedures and controls are being adhered to by branch staff
– Ensure procedures are being followed with regard to the handling of physical cash and there is a high level of security awareness at all times
– Ensure User Profiles on the Front Office payment processing systems are kept up to date.
– Monitor the day-to-day operation of the Anti-Money Laundering procedures
– Monitor the knowledge and competency of the branch staff to ensure there is awareness and vigilance with regard to Anti-Money Laundering at all times
– Coordinate all communication between high administration and branch staff
– Manage the end of day cashier balancing (R1) and prepare all necessary documentation for high administration
[ Apply at: [javascript protected email address] ]