Network Administrator Required

Salary: 10001-15000
Industry: Call Center & BPO
Location: Dubai

All IT operations across the operating companies in UAE and Oman are handled by a team of 4 people based in the Dubai office. The primary purpose of the Network Administrator is to provide support and manage the Cisco/IBM/Fortinet infrastructure environment. The role holder will support and implement network interface applications. The role holder must ensure all supporting application and the network uptime is 99.99%. The role holder must ensure that all the allocated applications are working as designed. The key challenge of this role will be to work closely with other application analyst & technical team to fulfil cross functional business requirements
Key interactions will be Internal ? Users at all levels.
External ? IT Vendors
Deliverables of the role (Key Responsibilities/ Accountabilities)
? Responsible for the design, engineering, installation and maintenance of one or several of the following (VLAN & WAN, VOIP Networks, Security Appliances, and Wireless Networks). ? Manage/configure Fortinet UTM installation. ? Install and support PALO ALTO network ? Manage F5 WAF ? Manage Cisco UCCX systems and Cisco Contact Center ? Install, support and configure Cisco routers and switches as well as all necessary security Applications. ? Provide ongoing network/system maintenance, including updates and security patches ? Monitor, evaluate and solve potential network performance issues. ? Manage Cisco infrastructure related and all other Network requests and problems. ? Evaluate new network technology and assist with the planning and design of future network architecture. ? Windows Administration with knowledge on System center 2012 ? Install, configure, and maintain personal computers ? Anticipate communication and networking problems and implement preventive measures ? Develop and conduct various training and instruction for system users on operating systems, desktop applications and communication software and hardware ? Ensure backups are taken and test disaster recovery plans ? Creation of new users and assigning security rights in AD and network devices. ? Plan and implement network security
General Manager Operations
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Senior Systems Engineer
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Systems Administrator X 2
Network Administrator
IT Operations Manager
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Technical Analyst
? Investigate user problems, identify their source, determine possible solutions ? Maintain IT hardware and software inventory ? Log all issue resolutions on IT helpdesk.
Key Performance Indicators
The Key performance Indicators will include (but not be limited to)
1. 99% Network & Systems uptime 2. Timely issues resolution
Skills required for the position
? B Engineering in Computer Science , 5 – 7 years’ experience ? MCSE 2012, MSCA 2012 ,CCNP(voice),CCIE certified. ? Should have experience in design, engineering, installation and maintenance of one or several of the following (VLAN & WAN, VOIP Networks, Security Appliances, and Wireless Networks). ? Should have knowledge to manage/configure Fortinet UTM installation. ? Experience in supporting PALO ALTO network ? Experience in managing F5 WAF ? Hands on experience in Cisco UCCX systems and Cisco Contact Center ? Should be able to Install, support and configure Cisco routers and switches as well as all necessary security Applications. ? Provide ongoing network/system maintenance, including updates and security patches using SCCM ? Monitor, evaluate and solve potential network performance issues. ? Manage Cisco infrastructure related and all other Network requests and problems. ? Windows Administration with knowledge on System center 2012 ? Should have experience to Install, configure, and maintain personal computers ? Anticipate communication and networking problems and implement preventive measures ? Develop and conduct various training and instruction for system users on operating systems, desktop applications and communication software and hardware ? Should have knowledge in backups are taken and test disaster recovery plans ? Creation of new users and assigning security rights in AD and network devices. ? Plan and implement network security ? Investigate user problems, identify their source, determine possible solutions ? Maintain IT hardware and software inventory
Position Location Dubai, United Arab Emirates
Position Start Date Immediate


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