Client Service Agent (Dubai)

Salary: Unspecified
Industry: Supply Chain
Location: Dubai

Job Code: REF-TBC-JOB-CSE-11-2017
Required client Service Executive for a cleaning company. With Minimum 2-4 years of professional experience in cleaning company (or) facility management. Candidate with these experience only to apply: with below roles and responsibilities:
• Ability to prepare daily and monthly work schedules for 200 operation staffs.
• Identify problems during operations and areas for improvement in the process, to resolve them in a quickly and timely manner.
• Knowledge to prepare Quotation daily, monthly and yearly basis.
• Having knowledge in answering Phone calls.
• Having excellent customer service skills with good English communication. And Arabic is advantage.
• Knows how to identify and develop new customer to the company.
• Manage customers’ requirements.
• Speaking with clients to understand, anticipate and meet their needs.
• Efficient in doing MS EXCEL, WORD AND OUTLOOK.
• Need staff who is work under pressure Situation.
• Maintain updated client contact records or other Client Management System. Document all client contacts and service work.
• Work with creative team to bring ideas into the mix, offer suggestions, research, and ability to share & constantly learn new technology.
• Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.
• Closely coordinate with operations for operational activities and work with them to achieve high level of operational efficiency.
• With Initiative and knows time management.
Please do not apply who doesn’t have experience in the relevant industry.
BENEFITS:
Attractive salary package + Free Visa + medical insurance + mobile phone (if company needed)
EMPLOYMENT TYPE: FULL TIME
If you are qualified for the above criteria, please send your CV to csdtyloz@gmail.com with this ref ID: REF-TBC-JOB-CSE-11-2017


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