Industry: Advertising & PR
Location: Al Ain
Looking A Front Desk Supervisor for supervises the activities manages at front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. Responsible for the management of all aspects of the Front Desk functions.
Responsibilities & Requierement
**Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
**Ensure your shift team have an current knowledge of services, pricing and special promotional offers, as well as daily VIP and special events.
**Maintain complete knowledge at all times of:
**Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work.
**Supervise Front Desk operations during your assigned shift to a consistently high standard.
**Maximize sales revenues through up-selling and marketing program.
**Manage Guest requests, inquiries, and complaints promptly and completely.
**Maintain the professional appearance of the Front Desk with a focus on Guest service.
**Looking for same role minimum experience.
**Excellent supervisory, inter-personal, and communication skills.
**Strong commercial/business awareness and demonstration of sales capabilities.
**Study on management certificate/diploma or degree.